Managed IT Services Pricing & Support Plans
IT Support Packages With Predictable Pricing. No Surprises, No Guesswork.
Most businesses don't find out their IT support is inadequate until something breaks. By then, the damage is already done. With Verus, you know exactly what you're getting, exactly what it costs, and exactly what happens when something goes wrong. Headquartered in Minneapolis. Serving businesses across the U.S.
★★★★★
"They are always there when & where we need them."
Ken Simons · Client since 2012
Trusted technology partners powering Verus clients
Why this page exists
Your IT shouldn't be the most unpredictable line item on your P&L.
We believe you should know exactly what you're getting, exactly what it costs, and exactly what happens when something goes wrong. Our managed IT services pricing is straightforward, our IT support contracts are built around your needs, and our team is on call before problems become emergencies.
One number per month. No tickets meter.
You know your IT support monthly cost before the month begins, and it doesn't change because of how many tickets your team submits.
Plans built to your size, not a quota.
If a prepaid block is all you need, that's what we'll recommend. Business IT support packages should match your needs, not pad a provider's revenue.
Proactive coverage, before things break.
Monthly diagnostic checks. VerusGuard remote network monitoring. Issues caught before they disrupt operations, not after.
Verus by the numbers
Two decades of keeping businesses running, without the surprise invoices.
When your technology just works, you stop thinking about IT. That's exactly the point. Here's what two decades of doing it right looks like.
20+yrs
Trusted by businesses across the U.S. since 2002
10cities
Active client coverage nationwide
30+
Monthly diagnostic checks on every Annual Contract
4
Distinct IT support plans, built for every business size
Real people answer the phone. Real problems get solved. No call-center scripts, no ticket black holes.
Headquartered in Minneapolis, MN. Serving businesses across 10 U.S. cities. Remote-first delivery means location is never a limitation.
Support Plans
Choose the IT Support Plan That Matches How Your Business Actually Works
Whether you need occasional help-desk access, a full managed service agreement, or something in between, Verus has an IT support plan built around your size, your infrastructure, and your budget. Every option below is designed to give you fixed, predictable IT support pricing, so you can stop treating IT as an unpredictable cost center and start treating it as a business asset.
Best for stable environments
Prepaid Support Blocks
If your business doesn't need full-time managed IT coverage but still wants expert support on demand, Prepaid Support Blocks are the smarter alternative to paying break-fix rates every time something goes wrong.
What's Included
- Buy a block of hours upfront. Use them nights, weekends, and holidays included
- Advanced tier covers LAN and workstation support
- Premium tier covers WAN and virtualization
- Significant savings vs. standard hourly rates. The larger your block, the more you save
- No expiry pressure. Use your hours when you actually need them
Who this is for
Businesses with a mostly-stable environment that want expert IT support available at a guaranteed rate, without committing to a full managed services agreement.
Structured proactive maintenance
Verus Annual Service Contracts
A Verus Annual Service Contract is a maintenance plan for businesses that want steady, proactive support instead of just a number to call when something breaks. Your price is matched to the size of your network, so you never pay for coverage you don't need.
What's Included
- Full support coverage, both on-site and remote
- A monthly check-up that runs more than 30 tests on your systems, catching problems before they cause downtime
- Clear, fixed pricing that matches your setup, with no surprises
- Issues handled proactively as part of every billing cycle
Three Simple Tiers, Based on Your Size
Silver
1–10 devices on your network
Best for small teams and single-office businesses.
Gold
11–25 devices on your network
Best for growing teams that rely on IT day to day.
Platinum
25+ devices on your network
Best for larger businesses with complex setups.
A "device" is any computer, laptop, or server connected to your network. Not sure how many you have? A Verus advisor will count them with you.
Who this is for
Businesses that want a predictable monthly cost and consistent maintenance, without handing over their entire IT department.
★ Most Popular · Fully managed
Verus Managed Support
If you're done with reactive IT and ready for a fully managed IT service cost structure that eliminates surprises, Verus Managed Support is your answer. This is not a help-desk subscription. It is a complete IT outsourcing contract that covers your network, your devices, your security, and your application environment under one fixed monthly fee.
What's Included
- Everything in hourly support and monthly maintenance, rolled into one managed package
- VerusGuard proactive remote network monitoring, around the clock
- Fixed-cost pricing based on device count plus application infrastructure. Nothing hidden
- Highest level of proactive network security available across Verus tiers
- All technical and application support every month. No scope disputes. No surprise invoices
- Designed specifically for businesses with 100–150 users
Who this is for
Growing businesses that need comprehensive, always-on managed IT services, and want a single predictable monthly number covering every aspect of their IT environment.
Cloud-based · Zero CapEx
Verus Hosted Workforce
Verus Hosted Workforce is for businesses that want to eliminate on-premise IT infrastructure entirely and replace it with a fully cloud-based Microsoft environment managed, hosted, and maintained by Verus from our Minneapolis data center. No capital expenditures. No IT management headaches. Just a reliable, budgetable monthly IT service pricing model that scales with your business.
What's Included
- Full hosting of your Microsoft applications & any custom-developed apps in the Verus Minneapolis data center
- Highest levels of cloud-based reliability and uptime, built on enterprise infrastructure
- All Microsoft upgrades included as they become available, at zero additional cost
- Combines Verus Managed Services with a complete hosted Microsoft environment
- Zero capital expenditures and zero on-premise IT management responsibilities
- Fixed monthly fee. The definition of predictable IT outsourcing contracts
Who this is for
Businesses that want to put every aspect of their IT (infrastructure, applications, security, and support) in one place, on one contract, for one monthly fee.
Why Verus
Why Businesses Choose Verus Over Any Other Managed Service Provider
Searching for managed IT services pricing online gives you a lot of numbers and not a lot of context. The real question is not what IT support costs. It is what you get for what you pay, and what happens when something goes wrong at 2 a.m. on a Friday.
01
Fixed-Cost IT Support, Always.
Every Verus managed IT package is priced on a predictable, fixed-cost IT support model. You know your IT support monthly cost before the month begins, and it does not change because of how many tickets your team submits.
02
Plans That Actually Fit. No Overselling.
Our managed services agreements are structured around your actual network size and user count, not a sales quota. If Prepaid Blocks are all you need, that is what we will recommend. Business IT support packages should match your needs, not pad a provider's revenue.
03
Support Available Whenever You Need It.
Nights, weekends, holidays. Verus IT support is available when your business needs it, not just during business hours. Our MSP contracts are designed around your operational reality, not a 9-to-5 help desk window.
04
Proactive, Not Reactive.
Our IT maintenance contracts include monthly diagnostic checks, more than 30 per cycle, so problems are caught and resolved before they disrupt your operations. VerusGuard provides proactive remote network monitoring for clients on our Managed Support tier.
Kevin WillettePresident, Verus · Minneapolis, MN
A Message From Our President
"
At Verus, we have always believed that the businesses we serve should never have to wonder what their IT support will cost next month, or whether help will be there when they need it. Every managed IT package we offer is built around that commitment: clear contracts, predictable pricing, and a team that shows up. That is the Verus standard, and it has been since day one.
Kevin Willette
President, Verus · Minneapolis, MN
Client Reviews
What IT Leaders Say About Working With Verus, and What They Wish They Had Known Sooner.
Business IT support pricing is easy to compare on a spreadsheet. What is harder to measure is whether the support actually shows up, and whether the contract you signed reflects the service you get. Here is what Verus clients say.
★ Already included for Hosted Workforce clients
Add Microsoft Copilot to Your Managed IT Package
Microsoft Copilot plugs directly into your Microsoft 365 environment, automating repetitive tasks, summarizing documents, and giving your team an AI-powered productivity boost without adding new software complexity.
For clients on the Verus Hosted Workforce plan, your Microsoft applications are already managed and upgraded as part of your IT service package. Copilot is the next step.
Explore Microsoft Copilot →
FAQs
Questions Businesses Ask Before Signing an IT Support Contract
Real questions, real answers, pulled straight from the buyer intent of business owners and IT leaders evaluating an MSP for the first or fifth time.
Question not answered here?
Ask a Verus advisor directly. No sales pressure, just clear answers about pricing, scope, and contract terms.
763-354-2200Your internal person handles the day-to-day. Verus handles everything they should not have to: after-hours emergencies, specialized infrastructure, and proactive monitoring that runs even when they are on vacation.
Managed Support and Annual Contract clients are covered for the full scope of their plan. There is no meter running. For Prepaid Block clients, additional hours draw from your purchased block at your locked-in rate.
Yes. Verus structures its IT support contracts to scale with you. Moving from an Annual Contract to Managed Support as you grow is a conversation, not a penalty.
Absolutely. Verus is headquartered in Minneapolis but actively supports businesses across 10 cities nationwide, and remote-first delivery means your location is never a limitation.
It depends on the plan. Annual Contracts are tiered by node count, while Managed Support pricing is based on the number of devices and your application infrastructure. Either way, you get a fixed monthly number before you sign.
Talk to an Advisor
Not Sure Which IT Support Plan Is Right for You?
Let's Figure It Out Together.
Choosing between managed IT packages, annual IT service contracts, or prepaid support blocks should not feel like a guessing game. Our team will ask you a few straightforward questions about your network size, your user count, and how your business currently handles IT, and give you an honest recommendation. No pressure. No overselling.
No sales pressure Clear monthly number before you sign Serving 10 U.S. cities
