Support Packages

Verus has a successful track record of evaluating network infrastructure needs and designing, implementing and supporting efficient, reliable and secure networks for clients. We understand the sensitivities and difficulties in changing IT services vendors, so our migration project plans are particularly attentive to dealing with the vulnerabilities of a transition. Our focus in every engagement is ensuring you aren’t paying for more than you need, aren’t missing any essential components, and can rely on the highest levels of uptime and network reliability.

Verus offers prepaid blocks of Verus support at a significant discount. For example, buy 100 hours of prepaid support, and you’ll save up to $1500 over our normal hourly rates. Advanced Verus prepaid support is perfect if you need LAN and workstation support. Premium Verus prepaid support is for businesses that need more specialized WAN and virtualization support.

Prepaid support can be used at any time—nights, weekends, even holidays. Verus support is available whenever you need it.

An Annual Service Contract provides comprehensive support that covers both on-site problems as well as a monthly diagnostic service that features more than 30 maintenance checks. Proactively resolve any issues before they bring down your network.

Silver, Gold and Platinum levels are available for 1-10 node networks, 11-25 node networks, and networks with more than 25 nodes, so you can match a plan against your needs and budget.

See the Verus Annual Service Contract monthly checklist for details.

A Verus Managed Service contract provides all the features of Versus hourly support, monthly maintenance service, and VerusGuard proactive remote network monitoring for a fixed monthly fee, The cost is based on the number of devices on your network and your application infrastructure.

With Verus Managed Services, you get the highest level of proactive network security plus all the technical and application support you need every month. It’s perfect for businesses with 100-150 users and ensures your support needs are always covered at a predictable and surprisingly affordable monthly price.

Verus can host all of your Microsoft applications and your customized developed applications in our Minneapolis Data Center. This gives you the highest levels of cloud-based reliability and uptime for a budgetable monthly fee.

A Verus Hosted Workforce solution is ideal for growing businesses who want the best Microsoft application infrastructure available today plus all upgrades as they become available with absolutely no capital expenditures and no IT management hassles.

This offering combines Verus Managed Services with a complete cloud-based hosted Microsoft environment. Put all you IT needs in the Verus Cloud and get back to focusing on your business.