EMC ESRS: Is It Keeping You Safe?

Posted September 4, 2018

In Managed IT Service Providers, Managed IT Services, Managed Network Services, Managed Service Provider, Managed Services, Tegile

Sometimes it can be hard to know if the products that you use to keep your data, information, and privacy secure are actually getting the job done. Understanding exactly how a product works is the first step in ensuring your continued safety. Let’s take a look at the EMC ESRS, its features, and what its job is.

What Does EMC ESRS Mean?

EMC ESRS stands for “EMC Secure Remote Services.” For that reason, it’s typically only referred to as ESRS. This program works with your EMC cloud storage system to monitor and correct issues that may arise while you’re using the associated products.

What Does ESRS Do?

This system creates a secure connection between your product and the EMC customer service team. It plays multiple roles in maintaining your security and comes standard with EMC services:

It remains connected at all times and sends the automatic notification to the customer service team if a problem, whether with hardware, software, or security, is detected.
When a problem does arise, the connection is used to allow a representative to connect to your service and diagnose or repair issues remotely.
It allows for the escalation team to contact you quickly if the problem is not solvable through the remote connection.
ESRS is also connected to the Predictive Analytics server to help create more intelligent solutions and provide better services in the future.

How Does ESRS Keep My Data Safe?

The secure connection is not only monitored continuously, but it also incorporates authentication measures to further its capabilities. It does so by bringing features such as dynamic logins (on the customer service side) and two-factor authentication to the table.

Of course, no program is perfect. While extensive measures have been taken to ensure the security of your data with the ESRS system, there’s no accounting for human error or advances in malicious cyber attacks.

That’s where Verus Corp comes in. We partner with Tegile, a company that we can guarantee will protect sensitive data and work for you effectively and holistically. Verus Corp and our partners stay up-to-the-minute in the field of cybersecurity, putting countless working hours into continually improving our ability to detect, prevent, and predict threats. With smart cloud storage and an impeccable record of client satisfaction, you can rest assured that your data is safely secured and always protected.

Security, Tegile

Kevin Willette

Kevin Willette is Partner / CEO of Verus Corp. His focus is ensuring complete customer satisfaction and providing as much or as little support as is needed for the individual client. Kevin knows that plenty of places do IT services, but what sets Verus Corp apart is the local feeling and the commitment to doing things right the first time. He has always wanted to be a business owner because it affords him the opportunity to offer a service that was better than anything clients had seen before. His true goal is to help customers make their businesses better by removing potential IT barriers. Kevin served as chair for Habitat for Humanity during his time at Minnesota State University, Mankato. He has also served on the WatchGuard Advisory Council since 2016. Kevin’s work with Verus Corp has helped them achieve awards as the WatchGuard Partner of the Year and Cisco Select Partner. Kevin graduated from Minnesota State in 2000 with a major in Business Marketing and minors in Business Administration and Music.